Master thesis written in co-operation with NOKIA:

Preventing mobile phone interruption. Via Interruption Management & Low Involvement Interaction.

Abstract:

Mobile phones have become a ubiquitous technology and for many people a daily companion. The main function is to enable communication anywhere and anytime, but often this communication is done at an incovenient time for the callee.

Interruptions occur especially when mobile phones are used in social environments, such as walking, driving or other real-world interactions that preoccupy the user. A ubiquitous computing environment that minimizes interruptions must take into account the user's state to accommodate his or her needs.

By drawing on Interruption Management and Low Involvement Interaction, this thesis addresses the problem of how to prevent mobile phone interruption from occuring.

By following a User Centered Design process I have proposed design solutions based on Interruption Management through Low Involvement Interaction in order to minimize interruptions.

I argue that mobile phone users can benefit much from Interruption Management, in particular when about to make a call, if they can receive information about the callee prior to making the call.

Thesis.pdf

My first Interaction Design & Ethnography project:

The Ultimate Waiting Experience.

Abstract:

In this project my group members and I followed a User Centered Design process and proposed an online system installed in every bus stop. The idea was to entertain bus commuters while they wait for the bus.

The Ultimating Waiting Experience.pdf